Back-Office Insurance Agent Support in New Fairfield, Connecticut

Trained BPO teams that handle COIs, endorsements, downloads, renewals, and more - inside your system.

Agencies in New Fairfield are under pressure to service policies quickly and stay compliant - without overhiring. Selectsys provides trained support teams that work directly inside your AMS (AMS360, Epic, Alice, Sagitta, Expert Insured, MGA systems). You assign the task - we get it done fast and right.

Not sure where to start? Read our guide on what to offload first in an Insurance BPO partnership to help independent agents prioritize impact

Why New Fairfield Agencies Trust Selectsys

2-4 hour turnaround on COIs and endorsements
Familiar with Connecticut carrier workflows and compliance
Fully embedded inside your AMS - not external tools
Supports Applied Epic, AMS360, Alice, MGA systems & more

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Client Reviews

COIs used to take a day. Now they’re done in hours. That’s New Fairfield efficiency.

- Priya K., Client Services Rep in New Fairfield

Our agents in New Fairfield, Connecticut now focus on selling - Selectsys handles the service side.

- Mike C., Agency Owner in New Fairfield, Connecticut

Selectsys handles endorsements in New Fairfield, Connecticut faster than anyone on our internal team.

- Erica R., Account Manager in New Fairfield, Connecticut

FAQ's

Do you work inside AMS360 and Applied Epic?

Yes, our team works natively within AMS360 and Applied Epic. You assign tasks directly within your AMS, and we execute them with auditability.

Do you offer after-hours or weekend support?

Yes. Our team can cover nights, weekends, and peak seasons in New Fairfield, Connecticut based on your service needs.

Can we assign work through email or queues?

Yes. You can assign tasks via email, shared logs, or directly through AMS queues.