Back-Office Insurance Agent Support in Redding, Connecticut

Trained BPO teams that handle COIs, endorsements, downloads, renewals, and more - inside your system.

Agencies in Redding are under pressure to service policies quickly and stay compliant - without overhiring. Selectsys provides trained support teams that work directly inside your AMS (AMS360, Epic, Alice, Sagitta, Expert Insured, MGA systems). You assign the task - we get it done fast and right.

Not sure where to start? Read our guide on what to offload first in an Insurance BPO partnership to help independent agents prioritize impact

Why Redding Agencies Trust Selectsys

2-4 hour turnaround on COIs and endorsements
Familiar with Connecticut carrier workflows and compliance
Fully embedded inside your AMS - not external tools
Supports Applied Epic, AMS360, Alice, MGA systems & more

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Client Reviews

Selectsys handles endorsements in Redding, Connecticut faster than anyone on our internal team.

- Erica R., Account Manager in Redding, Connecticut

COIs used to take a day. Now they’re done in hours. That’s Redding efficiency.

- Priya K., Client Services Rep in Redding

They know AMS360 better than most of my in-house hires ever did.

- Felix J., Agency Tech Admin in Connecticut

FAQ's

Do you help with policy changes and endorsements?

Yes. We handle midterm changes, cancellations, reinstatements, and driver updates.

Is this like hiring a virtual assistant?

No - our staff are insurance-trained and operate directly in your systems. We’re more like an extension of your team than a general VA.

How fast is your turnaround for COIs and endorsements?

Most requests are completed within 2-4 hours, with full documentation and follow-up inside your AMS.