Insurance Agent Back-Office Support in ZIP 19734 - Townsend, Delaware

Trained BPO teams that handle COIs, endorsements, downloads, renewals, and more - inside your system.

In ZIP code 19734, insurance agencies can scale operations fast with Selectsys. Our teams work inside your AMS - AMS360, Applied Epic, Alice, MGA systems - to handle COIs, policy changes, downloads, and more.

Not sure where to start? Read our guide on what to offload first in an Insurance BPO partnership to help independent agents prioritize impact

Highlights

Fast turnaround: 2-4 hours average
Works in your AMS (AMS360, Epic, Alice, Sagitta, etc.)
No spreadsheets. No external portals. Just real support.

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Client Reviews

COIs used to take a day. Now they’re done in hours. That’s Townsend efficiency.

- Priya K., Client Services Rep in Townsend

Applied Epic, AMS360 - whatever system we use, they plug in perfectly.

- Susan D., Ops Manager in Delaware

The handoffs are seamless. We use platform, and they’ve mastered it.

- Ryan G., Insurance Operations Lead in Delaware

FAQ's

Is this like hiring a virtual assistant?

No - our staff are insurance-trained and operate directly in your systems. We’re more like an extension of your team than a general VA.

Can you assist with billing or reconciliation?

Yes. Our staff manage invoicing, carrier downloads, past-due tracking, and reconciliation tasks.

Do you provide client-facing communication?

No. We operate fully in the background - your agency stays the face to the insured.

Looking for broader agency support in Townsend, Delaware? Explore Townsend Agent Support