Back-Office Insurance Agent Support in New Haven, Illinois

Trained BPO teams that handle COIs, endorsements, downloads, renewals, and more — inside your system.

Agencies in New Haven are under pressure to service policies quickly and stay compliant - without overhiring. Selectsys provides trained support teams that work directly inside your AMS (AMS360, Epic, Alice, Sagitta, Expert Insured, MGA systems). You assign the task - we get it done fast and right.

Not sure where to start? Read our guide on what to offload first in an Insurance BPO partnership to help independent agents prioritize impact

Why New Haven Agencies Trust Selectsys

2–4 hour turnaround on COIs and endorsements
Familiar with Illinois carrier workflows and compliance
Fully embedded inside your AMS - not external tools
Supports Applied Epic, AMS360, Alice, MGA systems & more

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Client Reviews

Renewals, endorsements, COIs - all just get done. I don’t even think about them anymore.

- Angela F., Service Lead in New Haven

Our agents in New Haven, Illinois now focus on selling - Selectsys handles the service side.

- Mike C., Agency Owner in New Haven, Illinois

They know AMS360 better than most of my in-house hires ever did.

- Felix J., Agency Tech Admin in Illinois

FAQ's

Do you provide client-facing communication?

No. We operate fully in the background - your agency stays the face to the insured.

Do you offer after-hours or weekend support?

Yes. Our team can cover nights, weekends, and peak seasons in New Haven, Illinois based on your service needs.

Do you work inside AMS360 and Applied Epic?

Yes, our team works natively within AMS360 and Applied Epic. You assign tasks directly within your AMS, and we execute them with auditability.