Back-Office Insurance Agent Support in Pana, Illinois

Trained BPO teams that handle COIs, endorsements, downloads, renewals, and more — inside your system.

Agencies in Pana are under pressure to service policies quickly and stay compliant - without overhiring. Selectsys provides trained support teams that work directly inside your AMS (AMS360, Epic, Alice, Sagitta, Expert Insured, MGA systems). You assign the task - we get it done fast and right.

Not sure where to start? Read our guide on what to offload first in an Insurance BPO partnership to help independent agents prioritize impact

Why Pana Agencies Trust Selectsys

2–4 hour turnaround on COIs and endorsements
Familiar with Illinois carrier workflows and compliance
Fully embedded inside your AMS - not external tools
Supports Applied Epic, AMS360, Alice, MGA systems & more

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Client Reviews

COIs used to take a day. Now they’re done in hours. That’s Pana efficiency.

- Priya K., Client Services Rep in Pana

I log in at 9, and the work’s already done. They’ve completely changed how we operate.

- Tim H., Commercial Lines Manager in Pana

Our agents in Pana, Illinois now focus on selling - Selectsys handles the service side.

- Mike C., Agency Owner in Pana, Illinois

FAQ's

Can we start with one task or workflow?

Yes. Many agencies in Pana, Illinois begin with one workflow (like COIs or downloads) and scale from there.

Can we track SLA compliance and metrics?

Yes. We provide weekly productivity reports, task completion stats, and SLA dashboards.

Can you support MGA systems and Sagitta?

Absolutely. While most clients use AMS360 or Epic, we also support Alice, Sagitta, Expert Insured, and other MGA platforms.