Back-Office Support for Insurance Agencies in ZIP 92018, Carlsbad

Trained support teams for COIs, renewals, endorsements, downloads, and billing - inside your AMS, no extra portals.

Start a Pilot Talk to Our Team

Selectsys supports retail agencies in Carlsbad, CA with full-service back-office teams. We plug into your AMS to handle COIs, endorsements, downloads, and renewals-so your producers can focus on writing business.

Learn how Retail Agency BPO That Actually Works

What We Handle in ZIP 92018

Submission cleanup and document routing
Carrier download management
FNOL, endorsements, and reinstatements
Certificate delivery and renewal tracking
Invoicing, billing, and audit prep
Integrated support for Epic, AMS360, Expert Insured & more

Why Teams Choose Selectsys

  • 100% insurance trained team not general virtual assistants
  • Fast turnaround with most tasks completed within hours
  • Works directly in your AMS with no portals or spreadsheets
  • Scalable support with flat rate pricing not hourly
  • Easy onboarding with first month free and no commitment
  • Built for agents so you can focus on servicing and selling

Retail Insurance Agencies: Outsource Smarter, Not Harder

Client Reviews

My CSRs in Carlsbad, California were drowning. Now they focus on clients.

- K. Singh, Ops Lead in Carlsbad, California

We thought BPO was just for big firms in California - glad we were wrong.

- V. Lewis, Agency Owner in California

I love having task reports I don’t have to chase down in Carlsbad.

- C. Romero, Agency Lead in Carlsbad

FAQ's

No. We onboard using your SOPs-or help build them if needed.
Yes. We support multiple intake methods.
AMS360, Applied Epic, Expert Insured, Alice, Sagitta, and custom CRMs.

Explore Our Full Suite of Back-Office Solutions

SOC 2 Certified

Looking for broader agency support in Carlsbad, California? Explore Carlsbad Agent Support

Let us plug into your system and handle one workflow - free, no commitment.

Start a Free Pilot