Retail Insurance Agency Support in Kent, IL

Trained support teams for COIs, renewals, endorsements, downloads, and billing - inside your AMS, no extra portals.

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Selectsys supports retail agencies in Kent, IL with full-service back-office teams. We plug into your AMS to handle COIs, endorsements, downloads, and renewals-so your producers can focus on writing business.

Learn how Retail Agency BPO That Actually Works

What We Handle Kent

Certificate and endorsement workflows
Renewal prep and quote follow-up
Billing support and reconciliation
FNOL intake and documentation
Suspense resolution and reporting
Support for AMS360, Epic, Alice, Sagitta & more

Why Teams Choose Selectsys

  • 100% insurance trained team not general virtual assistants
  • Fast turnaround with most tasks completed within hours
  • Works directly in your AMS with no portals or spreadsheets
  • Scalable support with flat rate pricing not hourly
  • Easy onboarding with first month free and no commitment
  • Built for agents so you can focus on servicing and selling

Retail Insurance Agencies: Outsource Smarter, Not Harder

Client Reviews

FNOLs, downloads, suspenses - they cover it all in Kent

- E. Johnson, Admin Lead in Kent

I love having task reports I don’t have to chase down in Kent.

- C. Romero, Agency Lead in Kent

My CSRs in Kent, Illinois were drowning. Now they focus on clients.

- K. Singh, Ops Lead in Kent, Illinois

FAQ's

Yes. We prep, track, and follow up on renewal quotes.
AMS360, Applied Epic, Expert Insured, Alice, Sagitta, and custom CRMs.
Yes. Start small and expand as needed.

Explore Our Full Suite of Back-Office Solutions

SOC 2 Certified

We also support agencies across Illinois. See All Illinois Location

Let us plug into your system and handle one workflow - free, no commitment.

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