Insurance Agency Back-Office Support Across Illinois

Trained support teams for COIs, renewals, endorsements, downloads, and billing - inside your AMS, no extra portals.

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Whether you're a single-location agency or growing retail shop in Illinois, Selectsys helps you scale operations without adding staff. Our team logs into your AMS360, Applied Epic, or custom CRM to handle daily servicing-from COIs and billing to FNOL and downloads.

Learn how Retail Agency BPO That Actually Works

What We Handle in Illinois

Multi-line commercial and personal support

Submission intake and policy setup

Carrier downloads and eDoc tagging

Policy change processing

FNOL + endorsement workflows

Renewal quote prep and follow-up

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Retail Insurance Agencies: Outsource Smarter, Not Harder

Client Reviews

Super helpful during open enrollment and audit season in Illinois.

- W. Zhang, Service Coordinator in Illinois

They made our whole renewal process smoother in Illinois.

- R. Williams, Renewal Lead in Illinois

We thought BPO was just for big firms in Illinois - glad we were wrong.

- V. Lewis, Agency Owner in Illinois

FAQ's

Do you issue COIs?

Yes. We issue, log, and send certificates in your AMS.

What reporting do I get?

We provide weekly task logs, SLAs, and productivity dashboards.

Can you handle renewals and quoting?

Yes. We prep, track, and follow up on renewal quotes.

Explore Our Full Suite of Back-Office Solutions

We are apart of

SOC 2 Certified

Retail Agency Support (Catch-All) in Illinois by ZIP Code

Arlington Heights, 60004

Arlington Heights, 60005

Arlington Heights, 60006

Elk Grove Village, 60007

Rolling Meadows, 60008

Elk Grove Village, 60009

Barrington, 60010

View all ZIP code service areas in Illinois →

Need servicing help in another region? View Nationwide Coverage

Let us plug into your system and handle one workflow - free, no commitment.

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