Back-Office Support for Insurance Agencies in ZIP 61790, Normal

Trained support teams for COIs, renewals, endorsements, downloads, and billing - inside your AMS, no extra portals.

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Selectsys supports retail agencies in Normal, IL with full-service back-office teams. We plug into your AMS to handle COIs, endorsements, downloads, and renewals-so your producers can focus on writing business.

Learn how Retail Agency BPO That Actually Works

What We Handle in ZIP 61790

Submission cleanup and document routing
Carrier download management
FNOL, endorsements, and reinstatements
Certificate delivery and renewal tracking
Invoicing, billing, and audit prep
Integrated support for Epic, AMS360, Expert Insured & more

Why Teams Choose Selectsys

  • 100% insurance trained team not general virtual assistants
  • Fast turnaround with most tasks completed within hours
  • Works directly in your AMS with no portals or spreadsheets
  • Scalable support with flat rate pricing not hourly
  • Easy onboarding with first month free and no commitment
  • Built for agents so you can focus on servicing and selling

Retail Insurance Agencies: Outsource Smarter, Not Harder

Client Reviews

Someone hit the ‘easy’ button on servicing in 61790.

- J. Clark, Account Manager in ZIP 61790

My CSRs in Normal, Illinois were drowning. Now they focus on clients.

- K. Singh, Ops Lead in Normal, Illinois

Super helpful during open enrollment and audit season in Illinois.

- W. Zhang, Service Coordinator in Illinois

FAQ's

Yes. We start many pilots with backlog cleanup.
We manage invoicing, reconciliation, and suspense resolution.
Yes. We handle personal and commercial lines.

Explore Our Full Suite of Back-Office Solutions

We are apart of

SOC 2 Certified
Insure Tech NY

Looking for broader agency support in Normal, Illinois? Explore Normal Agent Support

Let us plug into your system and handle one workflow - free, no commitment.

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