Back-Office Support for Insurance Agencies in ZIP 60549, Serena

Trained support teams for COIs, renewals, endorsements, downloads, and billing - inside your AMS, no extra portals.

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Selectsys supports retail agencies in Serena, IL with full-service back-office teams. We plug into your AMS to handle COIs, endorsements, downloads, and renewals-so your producers can focus on writing business.

Learn how Retail Agency BPO That Actually Works

What We Handle in ZIP 60549

Submission cleanup and document routing
Carrier download management
FNOL, endorsements, and reinstatements
Certificate delivery and renewal tracking
Invoicing, billing, and audit prep
Integrated support for Epic, AMS360, Expert Insured & more

Why Teams Choose Selectsys

  • 100% insurance trained team not general virtual assistants
  • Fast turnaround with most tasks completed within hours
  • Works directly in your AMS with no portals or spreadsheets
  • Scalable support with flat rate pricing not hourly
  • Easy onboarding with first month free and no commitment
  • Built for agents so you can focus on servicing and selling

Retail Insurance Agencies: Outsource Smarter, Not Harder

Client Reviews

My CSRs in Serena, Illinois were drowning. Now they focus on clients.

- K. Singh, Ops Lead in Serena, Illinois

FNOLs, downloads, suspenses - they cover it all in 60549

- E. Johnson, Admin Lead in ZIP 60549

I love having task reports I don’t have to chase down in Serena.

- C. Romero, Agency Lead in Serena

FAQ's

Yes. We prep renewals and alert you for proactive outreach.
Yes. SOC 2 aligned, MFA-enabled, IP-restricted logins.
Yes. We log into your AMS with secure credentials and operate like in-house staff.

Explore Our Full Suite of Back-Office Solutions

We are apart of

SOC 2 Certified
Insure Tech NY

Looking for broader agency support in Serena, Illinois? Explore Serena Agent Support

Let us plug into your system and handle one workflow - free, no commitment.

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