Retail Insurance Agency Support in Norfolk, MA

Trained support teams for COIs, renewals, endorsements, downloads, and billing - inside your AMS, no extra portals.

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Selectsys supports retail agencies in Norfolk, MA with full-service back-office teams. We plug into your AMS to handle COIs, endorsements, downloads, and renewals-so your producers can focus on writing business.

Learn how Retail Agency BPO That Actually Works

What We Handle Norfolk

Certificate and endorsement workflows
Renewal prep and quote follow-up
Billing support and reconciliation
FNOL intake and documentation
Suspense resolution and reporting
Support for AMS360, Epic, Alice, Sagitta & more

Why Teams Choose Selectsys

  • 100% insurance trained team not general virtual assistants
  • Fast turnaround with most tasks completed within hours
  • Works directly in your AMS with no portals or spreadsheets
  • Scalable support with flat rate pricing not hourly
  • Easy onboarding with first month free and no commitment
  • Built for agents so you can focus on servicing and selling

Retail Insurance Agencies: Outsource Smarter, Not Harder

Client Reviews

FNOLs, downloads, suspenses - they cover it all in Norfolk

- E. Johnson, Admin Lead in Norfolk

Super helpful during open enrollment and audit season in Norfolk.

- W. Zhang, Service Coordinator in Norfolk

We used the pilot in Norfolk, Massachusetts - and never looked back.

- T. Kim, Partner in Norfolk, Massachusetts

FAQ's

AMS360, Applied Epic, Expert Insured, Alice, Sagitta, and custom CRMs.
Most tasks are completed same-day, within 2-4 business hours.
Yes. Start small and expand as needed.

Explore Our Full Suite of Back-Office Solutions

SOC 2 Certified

We also support agencies across Massachusetts. See All Massachusetts Location

Let us plug into your system and handle one workflow - free, no commitment.

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