Agency Management Systems
Quote & Bind Platforms
BPO Services
Launching an MGA or new program? Get our Starter Package - RQB + Expert Insured + BPO Pods.
Trained support teams for COIs, renewals, endorsements, downloads, and billing - inside your AMS, no extra portals.
Whether you're a single-location agency or growing retail shop in Massachusetts, Selectsys helps you scale operations without adding staff. Our team logs into your AMS360, Applied Epic, or custom CRM to handle daily servicing-from COIs and billing to FNOL and downloads.
Learn how Retail Agency BPO That Actually Works
Retail Insurance Agencies: Outsource Smarter, Not Harder
Producers sell; servicing stays organized and documented.
Daily backlogs no longer define the day; the queue is steady.
Onboarding was quick and did not disrupt the team.
CSRs focus on clients while routine tasks move forward reliably.
Need servicing help in another region? View Nationwide Coverage
Across Massachusetts, agencies rely on Insurance Agencies Support when servicing teams are stretched thin or when high-volume work requires more structure. Selectsys strengthens this statewide by connecting agency servicing into quoting, policy lifecycle, automation, and BPO execution — all in one operating model.
Through the platform, RQB streamlines quoting accuracy, Expert Insured maintains the policy lifecycle, and AI OCR & Submission Automation clears up messy inbound files. AI Assist speeds up review steps, and the Value Flywheel ties each function together so servicing becomes more efficient with scale.
If your rollout across Massachusetts is happening in phases, the Starter program offers a clean, low-friction starting point.
Statewide agency workflows often expand into Insurance BPO, AI BPO, Policy Renewal Support, Endorsement Support, COI Processing Support, Download & Reconciliation, Submission Triage, and FNOL Support. Teams on platform-specific systems use Applied Epic Support or AMS360 Support, while larger organizations rely on Underwriting Support Outsourcing, Policy Administration BPO, Claims Processing Outsourcing, and Back Office Support.
For agencies in Massachusetts, Selectsys helps servicing scale without slowing down growth.
If you want a quick reference for any of the terminology mentioned on this page, you can review the Glossary for clear definitions and context.
If you want to see how agency support connects to submissions, underwriting, and policy servicing, the operating model page walks through the full sequence.