Retail Insurance Agency Support in Pittsfield, MA

Trained support teams for COIs, renewals, endorsements, downloads, and billing - inside your AMS, no extra portals.

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Selectsys supports retail agencies in Pittsfield, MA with full-service back-office teams. We plug into your AMS to handle COIs, endorsements, downloads, and renewals-so your producers can focus on writing business.

Learn how Retail Agency BPO That Actually Works

What We Handle Pittsfield

Certificate and endorsement workflows
Renewal prep and quote follow-up
Billing support and reconciliation
FNOL intake and documentation
Suspense resolution and reporting
Support for AMS360, Epic, Alice, Sagitta & more

Why Teams Choose Selectsys

  • 100% insurance trained team not general virtual assistants
  • Fast turnaround with most tasks completed within hours
  • Works directly in your AMS with no portals or spreadsheets
  • Scalable support with flat rate pricing not hourly
  • Easy onboarding with first month free and no commitment
  • Built for agents so you can focus on servicing and selling

Retail Insurance Agencies: Outsource Smarter, Not Harder

Client Reviews

We used the pilot in Pittsfield, Massachusetts - and never looked back.

- T. Kim, Partner in Pittsfield, Massachusetts

My CSRs in Pittsfield, Massachusetts were drowning. Now they focus on clients.

- K. Singh, Ops Lead in Pittsfield, Massachusetts

Onboarding was done in days - not weeks in Pittsfield.

- F. Shah, Ops Manager in Pittsfield

FAQ's

We adapt to most systems with secure access and custom workflows.
Yes. We log into your AMS with secure credentials and operate like in-house staff.
AMS360, Applied Epic, Expert Insured, Alice, Sagitta, and custom CRMs.

Explore Our Full Suite of Back-Office Solutions

SOC 2 Certified

We also support agencies across Massachusetts. See All Massachusetts Location

Let us plug into your system and handle one workflow - free, no commitment.

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