Retail Insurance Agency Support in Southwick, MA

Trained support teams for COIs, renewals, endorsements, downloads, and billing - inside your AMS, no extra portals.

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Selectsys supports retail agencies in Southwick, MA with full-service back-office teams. We plug into your AMS to handle COIs, endorsements, downloads, and renewals-so your producers can focus on writing business.

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What We Handle Southwick

Certificate and endorsement workflows
Renewal prep and quote follow-up
Billing support and reconciliation
FNOL intake and documentation
Suspense resolution and reporting
Support for AMS360, Epic, Alice, Sagitta & more

Why Teams Choose Selectsys

  • 100% insurance trained team not general virtual assistants
  • Fast turnaround with most tasks completed within hours
  • Works directly in your AMS with no portals or spreadsheets
  • Scalable support with flat rate pricing not hourly
  • Easy onboarding with first month free and no commitment
  • Built for agents so you can focus on servicing and selling

Retail Insurance Agencies: Outsource Smarter, Not Harder

Client Reviews

We thought BPO was just for big firms in Massachusetts - glad we were wrong.

- V. Lewis, Agency Owner in Massachusetts

My CSRs in Southwick, Massachusetts were drowning. Now they focus on clients.

- K. Singh, Ops Lead in Southwick, Massachusetts

Someone hit the ‘easy’ button on servicing in Southwick.

- J. Clark, Account Manager in Southwick

FAQ's

We provide weekly task logs, SLAs, and productivity dashboards.
We support retail agents, regional agencies, and startups with full back-office operations.
Yes. Our support is flexible and scalable.

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SOC 2 Certified

We also support agencies across Massachusetts. See All Massachusetts Location

Let us plug into your system and handle one workflow - free, no commitment.

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