Retail Insurance Agency Support in Westport, MA

Trained support teams for COIs, renewals, endorsements, downloads, and billing - inside your AMS, no extra portals.

Start a Pilot Talk to Our Team

Selectsys supports retail agencies in Westport, MA with full-service back-office teams. We plug into your AMS to handle COIs, endorsements, downloads, and renewals-so your producers can focus on writing business.

Learn how Retail Agency BPO That Actually Works

What We Handle Westport

Certificate and endorsement workflows
Renewal prep and quote follow-up
Billing support and reconciliation
FNOL intake and documentation
Suspense resolution and reporting
Support for AMS360, Epic, Alice, Sagitta & more

Why Teams Choose Selectsys

  • 100% insurance trained team not general virtual assistants
  • Fast turnaround with most tasks completed within hours
  • Works directly in your AMS with no portals or spreadsheets
  • Scalable support with flat rate pricing not hourly
  • Easy onboarding with first month free and no commitment
  • Built for agents so you can focus on servicing and selling

Retail Insurance Agencies: Outsource Smarter, Not Harder

Client Reviews

My CSRs in Westport, Massachusetts were drowning. Now they focus on clients.

- K. Singh, Ops Lead in Westport, Massachusetts

They learned our AMS360 process in Westport faster than our own hires.

- D. Wright, Service Lead in Westport

I love having task reports I don’t have to chase down in Westport.

- C. Romero, Agency Lead in Westport

FAQ's

Yes. SOC 2 aligned, MFA-enabled, IP-restricted logins.
AMS360, Applied Epic, Expert Insured, Alice, Sagitta, and custom CRMs.
Yes. We process MTAs, cancellations, and reinstatements.

Explore Our Full Suite of Back-Office Solutions

SOC 2 Certified

We also support agencies across Massachusetts. See All Massachusetts Location

Let us plug into your system and handle one workflow - free, no commitment.

Start a Free Pilot