Retail Insurance Agency Support in Westwood, MA

Trained support teams for COIs, renewals, endorsements, downloads, and billing - inside your AMS, no extra portals.

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Selectsys supports retail agencies in Westwood, MA with full-service back-office teams. We plug into your AMS to handle COIs, endorsements, downloads, and renewals-so your producers can focus on writing business.

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What We Handle Westwood

Certificate and endorsement workflows
Renewal prep and quote follow-up
Billing support and reconciliation
FNOL intake and documentation
Suspense resolution and reporting
Support for AMS360, Epic, Alice, Sagitta & more

Why Teams Choose Selectsys

  • 100% insurance trained team not general virtual assistants
  • Fast turnaround with most tasks completed within hours
  • Works directly in your AMS with no portals or spreadsheets
  • Scalable support with flat rate pricing not hourly
  • Easy onboarding with first month free and no commitment
  • Built for agents so you can focus on servicing and selling

Retail Insurance Agencies: Outsource Smarter, Not Harder

Client Reviews

I love having task reports I don’t have to chase down in Westwood.

- C. Romero, Agency Lead in Westwood

FNOLs, downloads, suspenses - they cover it all in Westwood

- E. Johnson, Admin Lead in Westwood

Super helpful during open enrollment and audit season in Westwood.

- W. Zhang, Service Coordinator in Westwood

FAQ's

Yes. We issue, log, and send certificates in your AMS.
Yes. We prep, track, and follow up on renewal quotes.
We manage invoicing, reconciliation, and suspense resolution.

Explore Our Full Suite of Back-Office Solutions

SOC 2 Certified

We also support agencies across Massachusetts. See All Massachusetts Location

Let us plug into your system and handle one workflow - free, no commitment.

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