Back-Office Support for Insurance Agencies in ZIP 48917, Lansing

Trained support teams for COIs, renewals, endorsements, downloads, and billing - inside your AMS, no extra portals.

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Selectsys supports retail agencies in Lansing, MI with full-service back-office teams. We plug into your AMS to handle COIs, endorsements, downloads, and renewals-so your producers can focus on writing business.

Learn how Retail Agency BPO That Actually Works

What We Handle in ZIP 48917

Submission cleanup and document routing
Carrier download management
FNOL, endorsements, and reinstatements
Certificate delivery and renewal tracking
Invoicing, billing, and audit prep
Integrated support for Epic, AMS360, Expert Insured & more

Why Teams Choose Selectsys

  • 100% insurance trained team not general virtual assistants
  • Fast turnaround with most tasks completed within hours
  • Works directly in your AMS with no portals or spreadsheets
  • Scalable support with flat rate pricing not hourly
  • Easy onboarding with first month free and no commitment
  • Built for agents so you can focus on servicing and selling

Retail Insurance Agencies: Outsource Smarter, Not Harder

Client Reviews

They learned our AMS360 process in Lansing faster than our own hires.

- D. Wright, Service Lead in Lansing

We thought BPO was just for big firms in Michigan - glad we were wrong.

- V. Lewis, Agency Owner in Michigan

Someone hit the ‘easy’ button on servicing in 48917.

- J. Clark, Account Manager in ZIP 48917

FAQ's

Yes. We prep renewals and alert you for proactive outreach.
Yes. We support multiple intake methods.
No. We onboard using your SOPs-or help build them if needed.

Explore Our Full Suite of Back-Office Solutions

We are apart of

SOC 2 Certified
Insure Tech NY

Looking for broader agency support in Lansing, Michigan? Explore Lansing Agent Support

Let us plug into your system and handle one workflow - free, no commitment.

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