Insurance Agency Back-Office Support Across Michigan

Trained support teams for COIs, renewals, endorsements, downloads, and billing - inside your AMS, no extra portals.

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Whether you're a single-location agency or growing retail shop in Michigan, Selectsys helps you scale operations without adding staff. Our team logs into your AMS360, Applied Epic, or custom CRM to handle daily servicing-from COIs and billing to FNOL and downloads.

Learn how Retail Agency BPO That Actually Works

What We Handle in Michigan

Multi-line commercial and personal support

Submission intake and policy setup

Carrier downloads and eDoc tagging

Policy change processing

FNOL + endorsement workflows

Renewal quote prep and follow-up

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Retail Insurance Agencies: Outsource Smarter, Not Harder

Client Reviews

My CSRs in Michigan were drowning. Now they focus on clients.

- K. Singh, Ops Lead in Michigan

We used the pilot in Michigan - and never looked back.

- T. Kim, Partner in Michigan

FNOLs, downloads, suspenses - they cover it all in Michigan

- E. Johnson, Admin Lead in Michigan

FAQ's

Do you support renewals and retention?

Yes. We prep renewals and alert you for proactive outreach.

Can you process endorsements?

Yes. We process MTAs, cancellations, and reinstatements.

Can you scale up during peak seasons?

Yes. Our support is flexible and scalable.

Explore Our Full Suite of Back-Office Solutions

SOC 2 Certified

Retail Agency Support (Catch-All) in Michigan by ZIP Code

Allenton, 48002

Anchorville, 48004

Birmingham, 48009

Birmingham, 48012

View all ZIP code service areas in Michigan →

Need servicing help in another region? View Nationwide Coverage

Let us plug into your system and handle one workflow - free, no commitment.

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