Back-Office Support for Insurance Agencies in ZIP 14639, Rochester

Trained support teams for COIs, renewals, endorsements, downloads, and billing - inside your AMS, no extra portals.

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Selectsys supports retail agencies in Rochester, NY with full-service back-office teams. We plug into your AMS to handle COIs, endorsements, downloads, and renewals-so your producers can focus on writing business.

Learn how Retail Agency BPO That Actually Works

What We Handle in ZIP 14639

Submission cleanup and document routing
Carrier download management
FNOL, endorsements, and reinstatements
Certificate delivery and renewal tracking
Invoicing, billing, and audit prep
Integrated support for Epic, AMS360, Expert Insured & more

Why Teams Choose Selectsys

  • 100% insurance trained team not general virtual assistants
  • Fast turnaround with most tasks completed within hours
  • Works directly in your AMS with no portals or spreadsheets
  • Scalable support with flat rate pricing not hourly
  • Easy onboarding with first month free and no commitment
  • Built for agents so you can focus on servicing and selling

Retail Insurance Agencies: Outsource Smarter, Not Harder

Client Reviews

My CSRs in Rochester, New York were drowning. Now they focus on clients.

- K. Singh, Ops Lead in Rochester, New York

We thought BPO was just for big firms in New York - glad we were wrong.

- V. Lewis, Agency Owner in New York

We used the pilot in Rochester, New York - and never looked back.

- T. Kim, Partner in Rochester, New York

FAQ's

Yes. Our support is flexible and scalable.
Yes. We start many pilots with backlog cleanup.
Yes. One full workflow pilot-free, no contract.

Explore Our Full Suite of Back-Office Solutions

SOC 2 Certified

Looking for broader agency support in Rochester, New York? Explore Rochester Agent Support

Let us plug into your system and handle one workflow - free, no commitment.

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