Retail Insurance Agency Support in Apex, NC

Trained support teams for COIs, renewals, endorsements, downloads, and billing - inside your AMS, no extra portals.

Start a Pilot Talk to Our Team

Selectsys supports retail agencies in Apex, NC with full-service back-office teams. We plug into your AMS to handle COIs, endorsements, downloads, and renewals-so your producers can focus on writing business.

Learn how Retail Agency BPO That Actually Works

What We Handle Apex

Certificate and endorsement workflows
Renewal prep and quote follow-up
Billing support and reconciliation
FNOL intake and documentation
Suspense resolution and reporting
Support for AMS360, Epic, Alice, Sagitta & more

Why Teams Choose Selectsys

  • 100% insurance trained team not general virtual assistants
  • Fast turnaround with most tasks completed within hours
  • Works directly in your AMS with no portals or spreadsheets
  • Scalable support with flat rate pricing not hourly
  • Easy onboarding with first month free and no commitment
  • Built for agents so you can focus on servicing and selling

Retail Insurance Agencies: Outsource Smarter, Not Harder

Client Reviews

No more backlog in Apex. Everything just gets done.

- L. Torres, Agency Admin in Apex

My CSRs in Apex, North Carolina were drowning. Now they focus on clients.

- K. Singh, Ops Lead in Apex, North Carolina

They handle the daily grind so I can grow the agency in Apex.

- P. Banerjee, Owner in Apex

FAQ's

No. We onboard using your SOPs-or help build them if needed.
Yes. We issue, log, and send certificates in your AMS.
AMS360, Applied Epic, Expert Insured, Alice, Sagitta, and custom CRMs.

Explore Our Full Suite of Back-Office Solutions

SOC 2 Certified

We also support agencies across North Carolina. See All North Carolina Location

Let us plug into your system and handle one workflow - free, no commitment.

Start a Free Pilot