Insurance Agency Back-Office Support Across North Carolina

Trained support teams for COIs, renewals, endorsements, downloads, and billing - inside your AMS, no extra portals.

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Whether you're a single-location agency or growing retail shop in North Carolina, Selectsys helps you scale operations without adding staff. Our team logs into your AMS360, Applied Epic, or custom CRM to handle daily servicing-from COIs and billing to FNOL and downloads.

Learn how Retail Agency BPO That Actually Works

What We Handle in North Carolina

Multi-line commercial and personal support

Submission intake and policy setup

Carrier downloads and eDoc tagging

Policy change processing

FNOL + endorsement workflows

Renewal quote prep and follow-up

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Retail Insurance Agencies: Outsource Smarter, Not Harder

Client Reviews

Even our bookkeeper in North Carolina loves them.

- A. Green, Bookkeeping Lead in North Carolina

They made our whole renewal process smoother in North Carolina.

- R. Williams, Renewal Lead in North Carolina

They handle the daily grind so I can grow the agency in North Carolina.

- P. Banerjee, Owner in North Carolina

FAQ's

Do you clean up old tasks or suspenses?

Yes. We start many pilots with backlog cleanup.

What reporting do I get?

We provide weekly task logs, SLAs, and productivity dashboards.

Do I need to train your team?

No. We onboard using your SOPs-or help build them if needed.

Explore Our Full Suite of Back-Office Solutions

SOC 2 Certified

Retail Agency Support (Catch-All) in North Carolina by ZIP Code

Belews Creek, 27009

Bethania, 27010

Boonville, 27011

Clemmons, 27012

Cleveland, 27013

Cooleemee, 27014

View all ZIP code service areas in North Carolina →

Need servicing help in another region? View Nationwide Coverage

Let us plug into your system and handle one workflow - free, no commitment.

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