Back-Office Support for Insurance Agencies in ZIP 28026, Concord

Trained support teams for COIs, renewals, endorsements, downloads, and billing - inside your AMS, no extra portals.

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Selectsys supports retail agencies in Concord, NC with full-service back-office teams. We plug into your AMS to handle COIs, endorsements, downloads, and renewals-so your producers can focus on writing business.

Learn how Retail Agency BPO That Actually Works

What We Handle in ZIP 28026

Submission cleanup and document routing
Carrier download management
FNOL, endorsements, and reinstatements
Certificate delivery and renewal tracking
Invoicing, billing, and audit prep
Integrated support for Epic, AMS360, Expert Insured & more

Why Teams Choose Selectsys

  • 100% insurance trained team not general virtual assistants
  • Fast turnaround with most tasks completed within hours
  • Works directly in your AMS with no portals or spreadsheets
  • Scalable support with flat rate pricing not hourly
  • Easy onboarding with first month free and no commitment
  • Built for agents so you can focus on servicing and selling

Retail Insurance Agencies: Outsource Smarter, Not Harder

Client Reviews

I love having task reports I don’t have to chase down in Concord.

- C. Romero, Agency Lead in Concord

I never worry about billing errors anymore in North Carolina.

- S. Franklin, Accounting Lead in North Carolina

My CSRs in Concord, North Carolina were drowning. Now they focus on clients.

- K. Singh, Ops Lead in Concord, North Carolina

FAQ's

Yes. Our support is flexible and scalable.
Yes. We prep, track, and follow up on renewal quotes.
Yes. We process MTAs, cancellations, and reinstatements.

Explore Our Full Suite of Back-Office Solutions

SOC 2 Certified

Looking for broader agency support in Concord, North Carolina? Explore Concord Agent Support

Let us plug into your system and handle one workflow - free, no commitment.

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