Back-Office Support for Insurance Agencies in ZIP 28734, Franklin

Trained support teams for COIs, renewals, endorsements, downloads, and billing - inside your AMS, no extra portals.

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Selectsys supports retail agencies in Franklin, NC with full-service back-office teams. We plug into your AMS to handle COIs, endorsements, downloads, and renewals-so your producers can focus on writing business.

Learn how Retail Agency BPO That Actually Works

What We Handle in ZIP 28734

Submission cleanup and document routing
Carrier download management
FNOL, endorsements, and reinstatements
Certificate delivery and renewal tracking
Invoicing, billing, and audit prep
Integrated support for Epic, AMS360, Expert Insured & more

Why Teams Choose Selectsys

  • 100% insurance trained team not general virtual assistants
  • Fast turnaround with most tasks completed within hours
  • Works directly in your AMS with no portals or spreadsheets
  • Scalable support with flat rate pricing not hourly
  • Easy onboarding with first month free and no commitment
  • Built for agents so you can focus on servicing and selling

Retail Insurance Agencies: Outsource Smarter, Not Harder

Client Reviews

I love having task reports I don’t have to chase down in Franklin.

- C. Romero, Agency Lead in Franklin

Someone hit the ‘easy’ button on servicing in 28734.

- J. Clark, Account Manager in ZIP 28734

My CSRs in Franklin, North Carolina were drowning. Now they focus on clients.

- K. Singh, Ops Lead in Franklin, North Carolina

FAQ's

We provide weekly task logs, SLAs, and productivity dashboards.
Yes. Our support is flexible and scalable.
We adapt to most systems with secure access and custom workflows.

Explore Our Full Suite of Back-Office Solutions

SOC 2 Certified

Looking for broader agency support in Franklin, North Carolina? Explore Franklin Agent Support

Let us plug into your system and handle one workflow - free, no commitment.

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