Back-Office Support for Insurance Agencies in ZIP 27584, Townsville

Trained support teams for COIs, renewals, endorsements, downloads, and billing - inside your AMS, no extra portals.

Selectsys supports retail agencies in Townsville, NC with full-service back-office teams. We plug into your AMS to handle COIs, endorsements, downloads, and renewals-so your producers can focus on writing business.

What We Handle in ZIP 27584

Submission cleanup and document routing

Carrier download management

FNOL, endorsements, and reinstatements

Certificate delivery and renewal tracking

Invoicing, billing, and audit prep

Integrated support for Epic, AMS360, Expert Insured & more

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Client Reviews

We thought BPO was just for big firms in North Carolina - glad we were wrong.

- V. Lewis, Agency Owner in North Carolina

My CSRs in Townsville, North Carolina were drowning. Now they focus on clients.

- K. Singh, Ops Lead in Townsville, North Carolina

Super helpful during open enrollment and audit season in North Carolina.

- W. Zhang, Service Coordinator in North Carolina

FAQ's

What about billing support?

We manage invoicing, reconciliation, and suspense resolution.

Do you support renewals and retention?

Yes. We prep renewals and alert you for proactive outreach.

What reporting do I get?

We provide weekly task logs, SLAs, and productivity dashboards.

Back-Office Support for Insurance Agencies in ZIP 27584, Townsville

What We Handle in ZIP 27584

Why Teams Choose Selectsys

Client Reviews

FAQ's

Explore Our Full Suite of Back-Office Solutions

Let us plug into your system and handle one workflow - free, no commitment.