Back-Office Support for Insurance Agencies in ZIP 28408, Wilmington

Trained support teams for COIs, renewals, endorsements, downloads, and billing - inside your AMS, no extra portals.

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Selectsys supports retail agencies in Wilmington, NC with full-service back-office teams. We plug into your AMS to handle COIs, endorsements, downloads, and renewals-so your producers can focus on writing business.

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What We Handle in ZIP 28408

Submission cleanup and document routing
Carrier download management
FNOL, endorsements, and reinstatements
Certificate delivery and renewal tracking
Invoicing, billing, and audit prep
Integrated support for Epic, AMS360, Expert Insured & more

Why Teams Choose Selectsys

  • 100% insurance trained team not general virtual assistants
  • Fast turnaround with most tasks completed within hours
  • Works directly in your AMS with no portals or spreadsheets
  • Scalable support with flat rate pricing not hourly
  • Easy onboarding with first month free and no commitment
  • Built for agents so you can focus on servicing and selling

Retail Insurance Agencies: Outsource Smarter, Not Harder

Client Reviews

My CSRs in Wilmington, North Carolina were drowning. Now they focus on clients.

- K. Singh, Ops Lead in Wilmington, North Carolina

FNOLs, downloads, suspenses - they cover it all in 28408

- E. Johnson, Admin Lead in ZIP 28408

No more backlog in 28408. Everything just gets done.

- L. Torres, Agency Admin in ZIP 28408

FAQ's

AMS360, Applied Epic, Expert Insured, Alice, Sagitta, and custom CRMs.
We manage invoicing, reconciliation, and suspense resolution.
We support retail agents, regional agencies, and startups with full back-office operations.

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SOC 2 Certified

Looking for broader agency support in Wilmington, North Carolina? Explore Wilmington Agent Support

Let us plug into your system and handle one workflow - free, no commitment.

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