Retail Insurance Agency Support in Middlefield, OH

Trained support teams for COIs, renewals, endorsements, downloads, and billing - inside your AMS, no extra portals.

Start a Pilot Talk to Our Team

Selectsys supports retail agencies in Middlefield, OH with full-service back-office teams. We plug into your AMS to handle COIs, endorsements, downloads, and renewals-so your producers can focus on writing business.

Learn how Retail Agency BPO That Actually Works

What We Handle Middlefield

Certificate and endorsement workflows
Renewal prep and quote follow-up
Billing support and reconciliation
FNOL intake and documentation
Suspense resolution and reporting
Support for AMS360, Epic, Alice, Sagitta & more

Why Teams Choose Selectsys

  • 100% insurance trained team not general virtual assistants
  • Fast turnaround with most tasks completed within hours
  • Works directly in your AMS with no portals or spreadsheets
  • Scalable support with flat rate pricing not hourly
  • Easy onboarding with first month free and no commitment
  • Built for agents so you can focus on servicing and selling

Retail Insurance Agencies: Outsource Smarter, Not Harder

Client Reviews

They learned our AMS360 process in Middlefield faster than our own hires.

- D. Wright, Service Lead in Middlefield

Super helpful during open enrollment and audit season in Middlefield.

- W. Zhang, Service Coordinator in Middlefield

Onboarding was done in days - not weeks in Middlefield.

- F. Shah, Ops Manager in Middlefield

FAQ's

No. This is a trained insurance BPO team-not a generic VA.
Yes. We handle personal and commercial lines.
Yes. We start many pilots with backlog cleanup.

Explore Our Full Suite of Back-Office Solutions

SOC 2 Certified

We also support agencies across Ohio. See All Ohio Location

Let us plug into your system and handle one workflow - free, no commitment.

Start a Free Pilot