Back-Office Support for Insurance Agencies in ZIP 16101, New Castle

Trained support teams for COIs, renewals, endorsements, downloads, and billing - inside your AMS, no extra portals.

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Selectsys supports retail agencies in New Castle, PA with full-service back-office teams. We plug into your AMS to handle COIs, endorsements, downloads, and renewals-so your producers can focus on writing business.

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What We Handle in ZIP 16101

Submission cleanup and document routing
Carrier download management
FNOL, endorsements, and reinstatements
Certificate delivery and renewal tracking
Invoicing, billing, and audit prep
Integrated support for Epic, AMS360, Expert Insured & more

Why Teams Choose Selectsys

  • 100% insurance trained team not general virtual assistants
  • Fast turnaround with most tasks completed within hours
  • Works directly in your AMS with no portals or spreadsheets
  • Scalable support with flat rate pricing not hourly
  • Easy onboarding with first month free and no commitment
  • Built for agents so you can focus on servicing and selling

Retail Insurance Agencies: Outsource Smarter, Not Harder

Client Reviews

Someone hit the ‘easy’ button on servicing in 16101.

- J. Clark, Account Manager in ZIP 16101

We used the pilot in New Castle, Pennsylvania - and never looked back.

- T. Kim, Partner in New Castle, Pennsylvania

FNOLs, downloads, suspenses - they cover it all in 16101

- E. Johnson, Admin Lead in ZIP 16101

FAQ's

We manage invoicing, reconciliation, and suspense resolution.
Yes. We process MTAs, cancellations, and reinstatements.
No. We onboard using your SOPs-or help build them if needed.

Explore Our Full Suite of Back-Office Solutions

SOC 2 Certified

Looking for broader agency support in New Castle, Pennsylvania? Explore New Castle Agent Support

Let us plug into your system and handle one workflow - free, no commitment.

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