Back-Office Support for Insurance Agencies in ZIP 16102, New Castle

Trained support teams for COIs, renewals, endorsements, downloads, and billing - inside your AMS, no extra portals.

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Selectsys supports retail agencies in New Castle, PA with full-service back-office teams. We plug into your AMS to handle COIs, endorsements, downloads, and renewals-so your producers can focus on writing business.

Learn how Retail Agency BPO That Actually Works

What We Handle in ZIP 16102

Submission cleanup and document routing
Carrier download management
FNOL, endorsements, and reinstatements
Certificate delivery and renewal tracking
Invoicing, billing, and audit prep
Integrated support for Epic, AMS360, Expert Insured & more

Why Teams Choose Selectsys

  • 100% insurance trained team not general virtual assistants
  • Fast turnaround with most tasks completed within hours
  • Works directly in your AMS with no portals or spreadsheets
  • Scalable support with flat rate pricing not hourly
  • Easy onboarding with first month free and no commitment
  • Built for agents so you can focus on servicing and selling

Retail Insurance Agencies: Outsource Smarter, Not Harder

Client Reviews

They handle the daily grind so I can grow the agency in New Castle.

- P. Banerjee, Owner in New Castle

We thought BPO was just for big firms in Pennsylvania - glad we were wrong.

- V. Lewis, Agency Owner in Pennsylvania

Super helpful during open enrollment and audit season in Pennsylvania.

- W. Zhang, Service Coordinator in Pennsylvania

FAQ's

AMS360, Applied Epic, Expert Insured, Alice, Sagitta, and custom CRMs.
Yes. We support multiple intake methods.
Yes. Start small and expand as needed.

Explore Our Full Suite of Back-Office Solutions

SOC 2 Certified

Looking for broader agency support in New Castle, Pennsylvania? Explore New Castle Agent Support

Let us plug into your system and handle one workflow - free, no commitment.

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