Back-Office Support for Insurance Agencies in ZIP 968, Guaynabo

Trained support teams for COIs, renewals, endorsements, downloads, and billing - inside your AMS, no extra portals.

Start a Pilot Talk to Our Team

Selectsys supports retail agencies in Guaynabo, PR with full-service back-office teams. We plug into your AMS to handle COIs, endorsements, downloads, and renewals-so your producers can focus on writing business.

Learn how Retail Agency BPO That Actually Works

What We Handle in ZIP 968

Submission cleanup and document routing
Carrier download management
FNOL, endorsements, and reinstatements
Certificate delivery and renewal tracking
Invoicing, billing, and audit prep
Integrated support for Epic, AMS360, Expert Insured & more

Why Teams Choose Selectsys

  • 100% insurance trained team not general virtual assistants
  • Fast turnaround with most tasks completed within hours
  • Works directly in your AMS with no portals or spreadsheets
  • Scalable support with flat rate pricing not hourly
  • Easy onboarding with first month free and no commitment
  • Built for agents so you can focus on servicing and selling

Retail Insurance Agencies: Outsource Smarter, Not Harder

Client Reviews

Onboarding was done in days - not weeks in 968.

- F. Shah, Ops Manager in ZIP 968

We thought BPO was just for big firms in Puerto Rico - glad we were wrong.

- V. Lewis, Agency Owner in Puerto Rico

My CSRs in Guaynabo, Puerto Rico were drowning. Now they focus on clients.

- K. Singh, Ops Lead in Guaynabo, Puerto Rico

FAQ's

We provide weekly task logs, SLAs, and productivity dashboards.
Yes. We prep, track, and follow up on renewal quotes.
Yes. Our support is flexible and scalable.

Explore Our Full Suite of Back-Office Solutions

SOC 2 Certified

Looking for broader agency support in Guaynabo, Puerto Rico? Explore Guaynabo Agent Support

Let us plug into your system and handle one workflow - free, no commitment.

Start a Free Pilot