Back-Office Insurance Agent Support in Lake City, Iowa

Trained BPO teams that handle COIs, endorsements, downloads, renewals, and more — inside your system.

Agencies in Lake City are under pressure to service policies quickly and stay compliant - without overhiring. Selectsys provides trained support teams that work directly inside your AMS (AMS360, Epic, Alice, Sagitta, Expert Insured, MGA systems). You assign the task - we get it done fast and right.

Not sure where to start? Read our guide on what to offload first in an Insurance BPO partnership to help independent agents prioritize impact

Why Lake City Agencies Trust Selectsys

2–4 hour turnaround on COIs and endorsements
Familiar with Iowa carrier workflows and compliance
Fully embedded inside your AMS - not external tools
Supports Applied Epic, AMS360, Alice, MGA systems & more

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Client Reviews

COIs used to take a day. Now they’re done in hours. That’s Lake City efficiency.

- Priya K., Client Services Rep in Lake City

Selectsys handles endorsements in Lake City, Iowa faster than anyone on our internal team.

- Erica R., Account Manager in Lake City, Iowa

Our agents in Lake City, Iowa now focus on selling - Selectsys handles the service side.

- Mike C., Agency Owner in Lake City, Iowa

FAQ's

Can we assign work through email or queues?

Yes. You can assign tasks via email, shared logs, or directly through AMS queues.

How soon can you go live?

Typical pilot setups go live in 7–10 business days with SOP documentation and login provisioning.

Can you assist with billing or reconciliation?

Yes. Our staff manage invoicing, carrier downloads, past-due tracking, and reconciliation tasks.