Insurance Agent Back-Office Support in ZIP 21719 – Cascade, Maryland

Trained BPO teams that handle COIs, endorsements, downloads, renewals, and more — inside your system.

In ZIP code 21719, insurance agencies can scale operations fast with Selectsys. Our teams work inside your AMS - AMS360, Applied Epic, Alice, MGA systems - to handle COIs, policy changes, downloads, and more.

Not sure where to start? Read our guide on what to offload first in an Insurance BPO partnership to help independent agents prioritize impact

Highlights

Fast turnaround: 2–4 hours average
Works in your AMS (AMS360, Epic, Alice, Sagitta, etc.)
No spreadsheets. No external portals. Just real support.

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Client Reviews

They cleared a COI backlog in ZIP 21719 in under 24 hours. Flawless work.

- Tom B., CSR in Cascade

Our agents in Cascade, Maryland now focus on selling - Selectsys handles the service side.

- Mike C., Agency Owner in Cascade, Maryland

We don’t even tell clients the work is outsourced - that’s how smooth it is.

- Jon P., Agency Owner in Cascade

FAQ's

Can you support MGA systems and Sagitta?

Absolutely. While most clients use AMS360 or Epic, we also support Alice, Sagitta, Expert Insured, and other MGA platforms.

Can you assist with billing or reconciliation?

Yes. Our staff manage invoicing, carrier downloads, past-due tracking, and reconciliation tasks.

Can we assign work through email or queues?

Yes. You can assign tasks via email, shared logs, or directly through AMS queues.

Looking for broader agency support in Cascade, Maryland? Explore Cascade Agent Support