Back-Office Insurance Agent Support in Essex, Maryland

Trained BPO teams that handle COIs, endorsements, downloads, renewals, and more — inside your system.

Agencies in Essex are under pressure to service policies quickly and stay compliant - without overhiring. Selectsys provides trained support teams that work directly inside your AMS (AMS360, Epic, Alice, Sagitta, Expert Insured, MGA systems). You assign the task - we get it done fast and right.

Not sure where to start? Read our guide on what to offload first in an Insurance BPO partnership to help independent agents prioritize impact

Why Essex Agencies Trust Selectsys

2–4 hour turnaround on COIs and endorsements
Familiar with Maryland carrier workflows and compliance
Fully embedded inside your AMS - not external tools
Supports Applied Epic, AMS360, Alice, MGA systems & more

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Client Reviews

From quoting to renewals - they execute everything like they’re part of our team.

- Leslie M., Admin Lead in Essex, Maryland

The handoffs are seamless. We use platform, and they’ve mastered it.

- Ryan G., Insurance Operations Lead in Maryland

Our agents in Essex, Maryland now focus on selling - Selectsys handles the service side.

- Mike C., Agency Owner in Essex, Maryland

FAQ's

What is insurance agent support?

Agent support means outsourcing daily service tasks like COIs, endorsements, renewals, and downloads to trained professionals who work inside your AMS.

Can you support MGA systems and Sagitta?

Absolutely. While most clients use AMS360 or Epic, we also support Alice, Sagitta, Expert Insured, and other MGA platforms.

What systems do you support?

AMS360, Applied Epic, Alice, Sagitta, Expert Insured, MGA systems, and secure CRM portals.