Insurance Agent Back-Office Support in ZIP 21543 – Midlothian, Maryland

Trained BPO teams that handle COIs, endorsements, downloads, renewals, and more — inside your system.

In ZIP code 21543, insurance agencies can scale operations fast with Selectsys. Our teams work inside your AMS - AMS360, Applied Epic, Alice, MGA systems - to handle COIs, policy changes, downloads, and more.

Not sure where to start? Read our guide on what to offload first in an Insurance BPO partnership to help independent agents prioritize impact

Highlights

Fast turnaround: 2–4 hours average
Works in your AMS (AMS360, Epic, Alice, Sagitta, etc.)
No spreadsheets. No external portals. Just real support.

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Client Reviews

Applied Epic, AMS360 - whatever system we use, they plug in perfectly.

- Susan D., Ops Manager in Maryland

COIs used to take a day. Now they’re done in hours. That’s Midlothian efficiency.

- Priya K., Client Services Rep in Midlothian

From quoting to renewals - they execute everything like they’re part of our team.

- Leslie M., Admin Lead in Midlothian, Maryland

FAQ's

Can we assign work through email or queues?

Yes. You can assign tasks via email, shared logs, or directly through AMS queues.

Can you assist with billing or reconciliation?

Yes. Our staff manage invoicing, carrier downloads, past-due tracking, and reconciliation tasks.

Do you offer after-hours or weekend support?

Yes. Our team can cover nights, weekends, and peak seasons in Midlothian, Maryland based on your service needs.

Looking for broader agency support in Midlothian, Maryland? Explore Midlothian Agent Support