Insurance Agent Back-Office Support in ZIP 20661 – Mount Victoria, Maryland

Trained BPO teams that handle COIs, endorsements, downloads, renewals, and more — inside your system.

In ZIP code 20661, insurance agencies can scale operations fast with Selectsys. Our teams work inside your AMS - AMS360, Applied Epic, Alice, MGA systems - to handle COIs, policy changes, downloads, and more.

Not sure where to start? Read our guide on what to offload first in an Insurance BPO partnership to help independent agents prioritize impact

Highlights

Fast turnaround: 2–4 hours average
Works in your AMS (AMS360, Epic, Alice, Sagitta, etc.)
No spreadsheets. No external portals. Just real support.

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Client Reviews

The handoffs are seamless. We use platform, and they’ve mastered it.

- Ryan G., Insurance Operations Lead in Maryland

COIs used to take a day. Now they’re done in hours. That’s Mount Victoria efficiency.

- Priya K., Client Services Rep in Mount Victoria

They cleared a COI backlog in ZIP 20661 in under 24 hours. Flawless work.

- Tom B., CSR in Mount Victoria

FAQ's

Can we track SLA compliance and metrics?

Yes. We provide weekly productivity reports, task completion stats, and SLA dashboards.

What systems do you support?

AMS360, Applied Epic, Alice, Sagitta, Expert Insured, MGA systems, and secure CRM portals.

Can we assign work through email or queues?

Yes. You can assign tasks via email, shared logs, or directly through AMS queues.

Looking for broader agency support in Mount Victoria, Maryland? Explore Mount Victoria Agent Support