Back-Office Insurance Agent Support in Dorchester, New Jersey

Trained BPO teams that handle COIs, endorsements, downloads, renewals, and more — inside your system.

Agencies in Dorchester are under pressure to service policies quickly and stay compliant - without overhiring. Selectsys provides trained support teams that work directly inside your AMS (AMS360, Epic, Alice, Sagitta, Expert Insured, MGA systems). You assign the task - we get it done fast and right.

Not sure where to start? Read our guide on what to offload first in an Insurance BPO partnership to help independent agents prioritize impact

Why Dorchester Agencies Trust Selectsys

2–4 hour turnaround on COIs and endorsements
Familiar with New Jersey carrier workflows and compliance
Fully embedded inside your AMS - not external tools
Supports Applied Epic, AMS360, Alice, MGA systems & more

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Client Reviews

We don’t even tell clients the work is outsourced - that’s how smooth it is.

- Jon P., Agency Owner in Dorchester

From quoting to renewals - they execute everything like they’re part of our team.

- Leslie M., Admin Lead in Dorchester, New Jersey

COIs used to take a day. Now they’re done in hours. That’s Dorchester efficiency.

- Priya K., Client Services Rep in Dorchester

FAQ's

What is insurance agent support?

Agent support means outsourcing daily service tasks like COIs, endorsements, renewals, and downloads to trained professionals who work inside your AMS.

Do you work inside AMS360 and Applied Epic?

Yes, our team works natively within AMS360 and Applied Epic. You assign tasks directly within your AMS, and we execute them with auditability.

Do you support renewals and quoting workflows?

Yes, we handle reminder setup, quote prep, follow-up, and renewal confirmations inside your AMS.