Insurance Agent Back-Office Support in ZIP 28256 – Charlotte, North Carolina

Trained BPO teams that handle COIs, endorsements, downloads, renewals, and more — inside your system.

In ZIP code 28256, insurance agencies can scale operations fast with Selectsys. Our teams work inside your AMS - AMS360, Applied Epic, Alice, MGA systems - to handle COIs, policy changes, downloads, and more.

Not sure where to start? Read our guide on what to offload first in an Insurance BPO partnership to help independent agents prioritize impact

Highlights

Fast turnaround: 2–4 hours average
Works in your AMS (AMS360, Epic, Alice, Sagitta, etc.)
No spreadsheets. No external portals. Just real support.

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Client Reviews

Our agents in Charlotte, North Carolina now focus on selling - Selectsys handles the service side.

- Mike C., Agency Owner in Charlotte, North Carolina

I log in at 9, and the work’s already done. They’ve completely changed how we operate.

- Tim H., Commercial Lines Manager in Charlotte

Selectsys handles endorsements in Charlotte, North Carolina faster than anyone on our internal team.

- Erica R., Account Manager in Charlotte, North Carolina

FAQ's

Do you help with policy changes and endorsements?

Yes. We handle midterm changes, cancellations, reinstatements, and driver updates.

Do you support renewals and quoting workflows?

Yes, we handle reminder setup, quote prep, follow-up, and renewal confirmations inside your AMS.

How soon can you go live?

Typical pilot setups go live in 7–10 business days with SOP documentation and login provisioning.