Insurance Agent Back-Office Support in ZIP 28024 – Cliffside, North Carolina

Trained BPO teams that handle COIs, endorsements, downloads, renewals, and more — inside your system.

In ZIP code 28024, insurance agencies can scale operations fast with Selectsys. Our teams work inside your AMS - AMS360, Applied Epic, Alice, MGA systems - to handle COIs, policy changes, downloads, and more.

Not sure where to start? Read our guide on what to offload first in an Insurance BPO partnership to help independent agents prioritize impact

Highlights

Fast turnaround: 2–4 hours average
Works in your AMS (AMS360, Epic, Alice, Sagitta, etc.)
No spreadsheets. No external portals. Just real support.

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Client Reviews

COIs used to take a day. Now they’re done in hours. That’s Cliffside efficiency.

- Priya K., Client Services Rep in Cliffside

Applied Epic, AMS360 - whatever system we use, they plug in perfectly.

- Susan D., Ops Manager in North Carolina

Our agents in Cliffside, North Carolina now focus on selling - Selectsys handles the service side.

- Mike C., Agency Owner in Cliffside, North Carolina

FAQ's

Can we track SLA compliance and metrics?

Yes. We provide weekly productivity reports, task completion stats, and SLA dashboards.

How fast is your turnaround for COIs and endorsements?

Most requests are completed within 2–4 hours, with full documentation and follow-up inside your AMS.

Can you assist with billing or reconciliation?

Yes. Our staff manage invoicing, carrier downloads, past-due tracking, and reconciliation tasks.

Looking for broader agency support in Cliffside, North Carolina? Explore Cliffside Agent Support