Insurance Agent Back-Office Support in ZIP 27703 – Durham, North Carolina

Trained BPO teams that handle COIs, endorsements, downloads, renewals, and more — inside your system.

In ZIP code 27703, insurance agencies can scale operations fast with Selectsys. Our teams work inside your AMS - AMS360, Applied Epic, Alice, MGA systems - to handle COIs, policy changes, downloads, and more.

Not sure where to start? Read our guide on what to offload first in an Insurance BPO partnership to help independent agents prioritize impact

Highlights

Fast turnaround: 2–4 hours average
Works in your AMS (AMS360, Epic, Alice, Sagitta, etc.)
No spreadsheets. No external portals. Just real support.

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Client Reviews

Selectsys handles endorsements in Durham, North Carolina faster than anyone on our internal team.

- Erica R., Account Manager in Durham, North Carolina

I log in at 9, and the work’s already done. They’ve completely changed how we operate.

- Tim H., Commercial Lines Manager in Durham

COIs used to take a day. Now they’re done in hours. That’s Durham efficiency.

- Priya K., Client Services Rep in Durham

FAQ's

How soon can you go live?

Typical pilot setups go live in 7–10 business days with SOP documentation and login provisioning.

Is the pilot really free?

Yes. The first pilot is free for one full workflow - no credit card or long-term agreement needed.

Are your teams insurance-trained?

Yes. Every Selectsys team member completes onboarding in commercial and personal lines before client deployment.