Back-Office Insurance Agent Support in Four Oaks, North Carolina

Trained BPO teams that handle COIs, endorsements, downloads, renewals, and more — inside your system.

Agencies in Four Oaks are under pressure to service policies quickly and stay compliant - without overhiring. Selectsys provides trained support teams that work directly inside your AMS (AMS360, Epic, Alice, Sagitta, Expert Insured, MGA systems). You assign the task - we get it done fast and right.

Not sure where to start? Read our guide on what to offload first in an Insurance BPO partnership to help independent agents prioritize impact

Why Four Oaks Agencies Trust Selectsys

2–4 hour turnaround on COIs and endorsements
Familiar with North Carolina carrier workflows and compliance
Fully embedded inside your AMS - not external tools
Supports Applied Epic, AMS360, Alice, MGA systems & more

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Client Reviews

Renewals, endorsements, COIs - all just get done. I don’t even think about them anymore.

- Angela F., Service Lead in Four Oaks

Applied Epic, AMS360 - whatever system we use, they plug in perfectly.

- Susan D., Ops Manager in North Carolina

Selectsys handles endorsements in Four Oaks, North Carolina faster than anyone on our internal team.

- Erica R., Account Manager in Four Oaks, North Carolina

FAQ's

Can we start with one task or workflow?

Yes. Many agencies in Four Oaks, North Carolina begin with one workflow (like COIs or downloads) and scale from there.

Can we track SLA compliance and metrics?

Yes. We provide weekly productivity reports, task completion stats, and SLA dashboards.

Do you offer help during renewal season?

Yes. We scale support based on seasonality and help with backlogs across Four Oaks, North Carolina and beyond.