Insurance Agent Back-Office Support in ZIP 28734 – Franklin, North Carolina

Trained BPO teams that handle COIs, endorsements, downloads, renewals, and more — inside your system.

In ZIP code 28734, insurance agencies can scale operations fast with Selectsys. Our teams work inside your AMS - AMS360, Applied Epic, Alice, MGA systems - to handle COIs, policy changes, downloads, and more.

Not sure where to start? Read our guide on what to offload first in an Insurance BPO partnership to help independent agents prioritize impact

Highlights

Fast turnaround: 2–4 hours average
Works in your AMS (AMS360, Epic, Alice, Sagitta, etc.)
No spreadsheets. No external portals. Just real support.

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Client Reviews

Our agents in Franklin, North Carolina now focus on selling - Selectsys handles the service side.

- Mike C., Agency Owner in Franklin, North Carolina

COIs used to take a day. Now they’re done in hours. That’s Franklin efficiency.

- Priya K., Client Services Rep in Franklin

We don’t even tell clients the work is outsourced - that’s how smooth it is.

- Jon P., Agency Owner in Franklin

FAQ's

Do you offer help during renewal season?

Yes. We scale support based on seasonality and help with backlogs across Franklin, North Carolina and beyond.

Do you provide client-facing communication?

No. We operate fully in the background - your agency stays the face to the insured.

How fast is your turnaround for COIs and endorsements?

Most requests are completed within 2–4 hours, with full documentation and follow-up inside your AMS.

Looking for broader agency support in Franklin, North Carolina? Explore Franklin Agent Support