Insurance Agent Back-Office Support in ZIP 28630 – Granite Falls, North Carolina

Trained BPO teams that handle COIs, endorsements, downloads, renewals, and more — inside your system.

In ZIP code 28630, insurance agencies can scale operations fast with Selectsys. Our teams work inside your AMS - AMS360, Applied Epic, Alice, MGA systems - to handle COIs, policy changes, downloads, and more.

Not sure where to start? Read our guide on what to offload first in an Insurance BPO partnership to help independent agents prioritize impact

Highlights

Fast turnaround: 2–4 hours average
Works in your AMS (AMS360, Epic, Alice, Sagitta, etc.)
No spreadsheets. No external portals. Just real support.

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Client Reviews

Our agents in Granite Falls, North Carolina now focus on selling - Selectsys handles the service side.

- Mike C., Agency Owner in Granite Falls, North Carolina

From quoting to renewals - they execute everything like they’re part of our team.

- Leslie M., Admin Lead in Granite Falls, North Carolina

I log in at 9, and the work’s already done. They’ve completely changed how we operate.

- Tim H., Commercial Lines Manager in Granite Falls

FAQ's

Can we start with one task or workflow?

Yes. Many agencies in Granite Falls, North Carolina begin with one workflow (like COIs or downloads) and scale from there.

Do you offer after-hours or weekend support?

Yes. Our team can cover nights, weekends, and peak seasons in Granite Falls, North Carolina based on your service needs.

Can we track SLA compliance and metrics?

Yes. We provide weekly productivity reports, task completion stats, and SLA dashboards.

Looking for broader agency support in Granite Falls, North Carolina? Explore Granite Falls Agent Support