Back-Office Insurance Agent Support in Jacksonville, North Carolina

Trained BPO teams that handle COIs, endorsements, downloads, renewals, and more - inside your system.

Agencies in Jacksonville are under pressure to service policies quickly and stay compliant - without overhiring. Selectsys provides trained support teams that work directly inside your AMS (AMS360, Epic, Alice, Sagitta, Expert Insured, MGA systems). You assign the task - we get it done fast and right.

Not sure where to start? Read our guide on what to offload first in an Insurance BPO partnership to help independent agents prioritize impact

Why Jacksonville Agencies Trust Selectsys

2-4 hour turnaround on COIs and endorsements
Familiar with North Carolina carrier workflows and compliance
Fully embedded inside your AMS - not external tools
Supports Applied Epic, AMS360, Alice, MGA systems & more

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Client Reviews

Applied Epic, AMS360 - whatever system we use, they plug in perfectly.

- Susan D., Ops Manager in North Carolina

Selectsys handles endorsements in Jacksonville, North Carolina faster than anyone on our internal team.

- Erica R., Account Manager in Jacksonville, North Carolina

Our agents in Jacksonville, North Carolina now focus on selling - Selectsys handles the service side.

- Mike C., Agency Owner in Jacksonville, North Carolina

FAQ's

Can you support MGA systems and Sagitta?

Absolutely. While most clients use AMS360 or Epic, we also support Alice, Sagitta, Expert Insured, and other MGA platforms.

Can you assist with billing or reconciliation?

Yes. Our staff manage invoicing, carrier downloads, past-due tracking, and reconciliation tasks.

What is insurance agent support?

Agent support means outsourcing daily service tasks like COIs, endorsements, renewals, and downloads to trained professionals who work inside your AMS.