Insurance Agent Back-Office Support in ZIP 28358 – Lumberton, North Carolina

Trained BPO teams that handle COIs, endorsements, downloads, renewals, and more — inside your system.

In ZIP code 28358, insurance agencies can scale operations fast with Selectsys. Our teams work inside your AMS - AMS360, Applied Epic, Alice, MGA systems - to handle COIs, policy changes, downloads, and more.

Not sure where to start? Read our guide on what to offload first in an Insurance BPO partnership to help independent agents prioritize impact

Highlights

Fast turnaround: 2–4 hours average
Works in your AMS (AMS360, Epic, Alice, Sagitta, etc.)
No spreadsheets. No external portals. Just real support.

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Client Reviews

Our agents in Lumberton, North Carolina now focus on selling - Selectsys handles the service side.

- Mike C., Agency Owner in Lumberton, North Carolina

Applied Epic, AMS360 - whatever system we use, they plug in perfectly.

- Susan D., Ops Manager in North Carolina

COIs used to take a day. Now they’re done in hours. That’s Lumberton efficiency.

- Priya K., Client Services Rep in Lumberton

FAQ's

Is this like hiring a virtual assistant?

No - our staff are insurance-trained and operate directly in your systems. We’re more like an extension of your team than a general VA.

Do you help with policy changes and endorsements?

Yes. We handle midterm changes, cancellations, reinstatements, and driver updates.

How fast is your turnaround for COIs and endorsements?

Most requests are completed within 2–4 hours, with full documentation and follow-up inside your AMS.

Looking for broader agency support in Lumberton, North Carolina? Explore Lumberton Agent Support