Back-Office Insurance Agent Support in Naples, North Carolina

Trained BPO teams that handle COIs, endorsements, downloads, renewals, and more — inside your system.

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Agencies in Naples are under pressure to service policies quickly and stay compliant - without overhiring. Selectsys provides trained support teams that work directly inside your AMS (AMS360, Epic, Alice, Sagitta, Expert Insured, MGA systems). You assign the task - we get it done fast and right.

Not sure where to start? Read our guide on what to offload first in an Insurance BPO partnership to help independent agents prioritize impact

Why Naples Agencies Trust Selectsys

  • 2–4 hour turnaround on COIs and endorsements
  • Familiar with North Carolina carrier workflows and compliance
  • Fully embedded inside your AMS - not external tools
  • Supports Applied Epic, AMS360, Alice, MGA systems & more

Why Teams Choose Selectsys

  • 100% insurance trained team not general virtual assistants
  • Fast turnaround with most tasks completed within hours
  • Works directly in your AMS with no portals or spreadsheets
  • Scalable support with flat rate pricing not hourly
  • Easy onboarding with first month free and no commitment
  • Built for agents so you can focus on servicing and selling

Top 5 Insurance Workflows Agencies Are Outsourcing Today - and Why It Works.

Client Reviews

The handoffs are seamless. We use platform, and they’ve mastered it.

- Ryan G., Insurance Operations Lead in North Carolina

COIs used to take a day. Now they’re done in hours. That’s Naples efficiency.

- Priya K., Client Services Rep in Naples

We don’t even tell clients the work is outsourced - that’s how smooth it is.

- Jon P., Agency Owner in Naples

FAQ's

Yes. The first pilot is free for one full workflow - no credit card or long-term agreement needed.
Absolutely. While most clients use AMS360 or Epic, we also support Alice, Sagitta, Expert Insured, and other MGA platforms.
Yes. We scale support based on seasonality and help with backlogs across Naples, North Carolina and beyond.

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We also support agencies across North Carolina. See All North Carolina Location

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