Insurance Agent Back-Office Support in ZIP 28137 – Richfield, North Carolina

Trained BPO teams that handle COIs, endorsements, downloads, renewals, and more — inside your system.

In ZIP code 28137, insurance agencies can scale operations fast with Selectsys. Our teams work inside your AMS - AMS360, Applied Epic, Alice, MGA systems - to handle COIs, policy changes, downloads, and more.

Not sure where to start? Read our guide on what to offload first in an Insurance BPO partnership to help independent agents prioritize impact

Highlights

Fast turnaround: 2–4 hours average
Works in your AMS (AMS360, Epic, Alice, Sagitta, etc.)
No spreadsheets. No external portals. Just real support.

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Client Reviews

They know AMS360 better than most of my in-house hires ever did.

- Felix J., Agency Tech Admin in North Carolina

We don’t even tell clients the work is outsourced - that’s how smooth it is.

- Jon P., Agency Owner in Richfield

COIs used to take a day. Now they’re done in hours. That’s Richfield efficiency.

- Priya K., Client Services Rep in Richfield

FAQ's

Is the pilot really free?

Yes. The first pilot is free for one full workflow - no credit card or long-term agreement needed.

Can you support MGA systems and Sagitta?

Absolutely. While most clients use AMS360 or Epic, we also support Alice, Sagitta, Expert Insured, and other MGA platforms.

Is this like hiring a virtual assistant?

No - our staff are insurance-trained and operate directly in your systems. We’re more like an extension of your team than a general VA.

Looking for broader agency support in Richfield, North Carolina? Explore Richfield Agent Support