Insurance Agent Back-Office Support in ZIP 28173 – Waxhaw, North Carolina

Trained BPO teams that handle COIs, endorsements, downloads, renewals, and more — inside your system.

In ZIP code 28173, insurance agencies can scale operations fast with Selectsys. Our teams work inside your AMS - AMS360, Applied Epic, Alice, MGA systems - to handle COIs, policy changes, downloads, and more.

Not sure where to start? Read our guide on what to offload first in an Insurance BPO partnership to help independent agents prioritize impact

Highlights

Fast turnaround: 2–4 hours average
Works in your AMS (AMS360, Epic, Alice, Sagitta, etc.)
No spreadsheets. No external portals. Just real support.

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Client Reviews

Our agents in Waxhaw, North Carolina now focus on selling - Selectsys handles the service side.

- Mike C., Agency Owner in Waxhaw, North Carolina

From quoting to renewals - they execute everything like they’re part of our team.

- Leslie M., Admin Lead in Waxhaw, North Carolina

Selectsys handles endorsements in Waxhaw, North Carolina faster than anyone on our internal team.

- Erica R., Account Manager in Waxhaw, North Carolina

FAQ's

Do you work inside AMS360 and Applied Epic?

Yes, our team works natively within AMS360 and Applied Epic. You assign tasks directly within your AMS, and we execute them with auditability.

Do you provide client-facing communication?

No. We operate fully in the background - your agency stays the face to the insured.

Do you offer after-hours or weekend support?

Yes. Our team can cover nights, weekends, and peak seasons in Waxhaw, North Carolina based on your service needs.