Insurance Agent Back-Office Support in ZIP 27101 – Winston Salem, North Carolina

Trained BPO teams that handle COIs, endorsements, downloads, renewals, and more — inside your system.

In ZIP code 27101, insurance agencies can scale operations fast with Selectsys. Our teams work inside your AMS - AMS360, Applied Epic, Alice, MGA systems - to handle COIs, policy changes, downloads, and more.

Not sure where to start? Read our guide on what to offload first in an Insurance BPO partnership to help independent agents prioritize impact

Highlights

Fast turnaround: 2–4 hours average
Works in your AMS (AMS360, Epic, Alice, Sagitta, etc.)
No spreadsheets. No external portals. Just real support.

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Client Reviews

Renewals, endorsements, COIs - all just get done. I don’t even think about them anymore.

- Angela F., Service Lead in Winston Salem

They cleared a COI backlog in ZIP 27101 in under 24 hours. Flawless work.

- Tom B., CSR in Winston Salem

From quoting to renewals - they execute everything like they’re part of our team.

- Leslie M., Admin Lead in Winston Salem, North Carolina

FAQ's

Do you offer after-hours or weekend support?

Yes. Our team can cover nights, weekends, and peak seasons in Winston Salem, North Carolina based on your service needs.

How soon can you go live?

Typical pilot setups go live in 7–10 business days with SOP documentation and login provisioning.

Do you support renewals and quoting workflows?

Yes, we handle reminder setup, quote prep, follow-up, and renewal confirmations inside your AMS.

Looking for broader agency support in Winston Salem, North Carolina? Explore Winston Salem Agent Support