Insurance Agent Back-Office Support in ZIP 27109 – Winston Salem, North Carolina

Trained BPO teams that handle COIs, endorsements, downloads, renewals, and more — inside your system.

In ZIP code 27109, insurance agencies can scale operations fast with Selectsys. Our teams work inside your AMS - AMS360, Applied Epic, Alice, MGA systems - to handle COIs, policy changes, downloads, and more.

Not sure where to start? Read our guide on what to offload first in an Insurance BPO partnership to help independent agents prioritize impact

Highlights

Fast turnaround: 2–4 hours average
Works in your AMS (AMS360, Epic, Alice, Sagitta, etc.)
No spreadsheets. No external portals. Just real support.

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Client Reviews

Renewals, endorsements, COIs - all just get done. I don’t even think about them anymore.

- Angela F., Service Lead in Winston Salem

Our agents in Winston Salem, North Carolina now focus on selling - Selectsys handles the service side.

- Mike C., Agency Owner in Winston Salem, North Carolina

We don’t even tell clients the work is outsourced - that’s how smooth it is.

- Jon P., Agency Owner in Winston Salem

FAQ's

How soon can you go live?

Typical pilot setups go live in 7–10 business days with SOP documentation and login provisioning.

Are your teams insurance-trained?

Yes. Every Selectsys team member completes onboarding in commercial and personal lines before client deployment.

Is this like hiring a virtual assistant?

No - our staff are insurance-trained and operate directly in your systems. We’re more like an extension of your team than a general VA.

Looking for broader agency support in Winston Salem, North Carolina? Explore Winston Salem Agent Support