Insurance Agent Back-Office Support in ZIP 45836 – Dunkirk, Ohio

Trained BPO teams that handle COIs, endorsements, downloads, renewals, and more — inside your system.

In ZIP code 45836, insurance agencies can scale operations fast with Selectsys. Our teams work inside your AMS - AMS360, Applied Epic, Alice, MGA systems - to handle COIs, policy changes, downloads, and more.

Not sure where to start? Read our guide on what to offload first in an Insurance BPO partnership to help independent agents prioritize impact

Highlights

Fast turnaround: 2–4 hours average
Works in your AMS (AMS360, Epic, Alice, Sagitta, etc.)
No spreadsheets. No external portals. Just real support.

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Client Reviews

Selectsys handles endorsements in Dunkirk, Ohio faster than anyone on our internal team.

- Erica R., Account Manager in Dunkirk, Ohio

Applied Epic, AMS360 - whatever system we use, they plug in perfectly.

- Susan D., Ops Manager in Ohio

COIs used to take a day. Now they’re done in hours. That’s Dunkirk efficiency.

- Priya K., Client Services Rep in Dunkirk

FAQ's

How fast is your turnaround for COIs and endorsements?

Most requests are completed within 2–4 hours, with full documentation and follow-up inside your AMS.

Do you offer help during renewal season?

Yes. We scale support based on seasonality and help with backlogs across Dunkirk, Ohio and beyond.

Do you offer after-hours or weekend support?

Yes. Our team can cover nights, weekends, and peak seasons in Dunkirk, Ohio based on your service needs.