Back-Office Insurance Agent Support in Falls, Pennsylvania

Trained BPO teams that handle COIs, endorsements, downloads, renewals, and more — inside your system.

Agencies in Falls are under pressure to service policies quickly and stay compliant - without overhiring. Selectsys provides trained support teams that work directly inside your AMS (AMS360, Epic, Alice, Sagitta, Expert Insured, MGA systems). You assign the task - we get it done fast and right.

Not sure where to start? Read our guide on what to offload first in an Insurance BPO partnership to help independent agents prioritize impact

Why Falls Agencies Trust Selectsys

2–4 hour turnaround on COIs and endorsements
Familiar with Pennsylvania carrier workflows and compliance
Fully embedded inside your AMS - not external tools
Supports Applied Epic, AMS360, Alice, MGA systems & more

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Client Reviews

From quoting to renewals - they execute everything like they’re part of our team.

- Leslie M., Admin Lead in Falls, Pennsylvania

Selectsys handles endorsements in Falls, Pennsylvania faster than anyone on our internal team.

- Erica R., Account Manager in Falls, Pennsylvania

Renewals, endorsements, COIs - all just get done. I don’t even think about them anymore.

- Angela F., Service Lead in Falls

FAQ's

Can we track SLA compliance and metrics?

Yes. We provide weekly productivity reports, task completion stats, and SLA dashboards.

What systems do you support?

AMS360, Applied Epic, Alice, Sagitta, Expert Insured, MGA systems, and secure CRM portals.

Is this like hiring a virtual assistant?

No - our staff are insurance-trained and operate directly in your systems. We’re more like an extension of your team than a general VA.